ZenWrist / Guide

How we choose every piece

Every piece is selected, checked against its listed specifications, and sold with its materials, dimensions and price shown. Sample pieces are third-party lab tested, and delivery takes 12–20 days from dispatch.

Last updated: 9 November 2026

1. Selected from partner workshops

ZenWrist pieces are selected from partner workshops and suppliers. We list what each piece is made of, its recorded dimensions and its price on its own product page, so you can see exactly what you are buying before you order.

2. Sample pieces are lab tested

Sample pieces are third-party lab tested. The certificates page shows two sample certificates: an amber (beeswax) bracelet sample certificate, cert no. ZJSZ2605005456, and a reconstructed cinnabar bracelet sample test, test no. 31520829414. Results apply only to the tested sample; certificates cover sampled pieces, not every item sold.

See our certificates.

3. Handmade and carved

Cinnabar pieces are handmade and carved. Because the materials are natural and each piece is made by hand, slight differences in color, texture and weight are normal; the item you receive is the reference.

4. Delivery and returns

Delivery takes an estimated 12–20 days, counted from the day the partner supplier dispatches the order. Every order is shipped with tracking, and a tracking number is provided once the order ships.

Returns: contact us within 14 days of receiving your order to agree a return first; if you contact us within 7 days of receipt, we cover the return shipping, refunded together with your refund; if you contact us on day 8–14, return shipping is paid by the buyer. Refunds are issued within 24 hours after the returned item arrives and passes inspection.

Frequently asked questions

How does ZenWrist choose its pieces?

Pieces are selected from partner workshops and suppliers, and listed with materials, dimensions and price. Sample pieces are third-party lab tested.

Are ZenWrist pieces lab tested?

Sample pieces are third-party lab tested — see our certificates page. The two sample certificates shown are amber cert no. ZJSZ2605005456 and reconstructed cinnabar test no. 31520829414. Results apply only to the tested sample.

Are cinnabar pieces handmade?

Yes — ZenWrist cinnabar pieces are handmade and carved. Slight differences in color, texture and weight are normal for natural, handmade pieces.

How long does delivery take?

An estimated 12–20 days from dispatch. Delivery is counted from the day the partner supplier dispatches the order, and every order ships with tracking.

What is the return policy?

14 days after receipt, contact first. Contact us within 7 days of receipt and we cover return shipping; on day 8–14 the buyer pays it. Refund within 24 hours after the item arrives undamaged.

Related: certificates · how to choose · is cinnabar safe?

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